Support
Q&A
Q1. How do you control quality?
A: Firstly, all raw material we selected the high quality one. Secondly, our professional and skilful workers care every details in handling the producing. Thirdly, our quality control department specially responsible for quality checking in each process. Finally, our product strictly follow ISO9001 quality control system, all products must be tested after finished production.
Q2. What’s the difference between DC MCB and AC MCB?
A: DC MCB function is the same as AC MCB. It’s difficult to interrupt and extinguish the arc in the DC circuit, so the configuration of the accessories of the same product is much higher than that of the AC model type.
Q3. About delivery time , how long should I wait before get my order?
A: It depends on your purchase order. It's better we discuss according to your detail plan.
Q4. What's your payment term?
A: We accept T/T, L/C, D/A, D/P, WESTERN UNION, PAYPAL, CASH.
Q5. Which countries you have exported to?
A: We already ship to many African countries, Middle East, South America, Southeast Asia, etc. We are happy to see that with our professional services and solutions, our clients get more business and the end users are satisfied.
Q6. Do you provide OEM & ODM service?
A: Yes, we support OEM & ODM. For some items we have MOQ. For more questions, feel free to send us inquiry.
A: Firstly, all raw material we selected the high quality one. Secondly, our professional and skilful workers care every details in handling the producing. Thirdly, our quality control department specially responsible for quality checking in each process. Finally, our product strictly follow ISO9001 quality control system, all products must be tested after finished production.
Q2. What’s the difference between DC MCB and AC MCB?
A: DC MCB function is the same as AC MCB. It’s difficult to interrupt and extinguish the arc in the DC circuit, so the configuration of the accessories of the same product is much higher than that of the AC model type.
Q3. About delivery time , how long should I wait before get my order?
A: It depends on your purchase order. It's better we discuss according to your detail plan.
Q4. What's your payment term?
A: We accept T/T, L/C, D/A, D/P, WESTERN UNION, PAYPAL, CASH.
Q5. Which countries you have exported to?
A: We already ship to many African countries, Middle East, South America, Southeast Asia, etc. We are happy to see that with our professional services and solutions, our clients get more business and the end users are satisfied.
Q6. Do you provide OEM & ODM service?
A: Yes, we support OEM & ODM. For some items we have MOQ. For more questions, feel free to send us inquiry.
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